Mimic the Brick and Mortar Experience to Achieve Higher SalesPosted by: Exclusive Concepts Blog Team: Friday, July 24th, 2009

According to a recent A.C. Nielson survey, shoppers have concrete reasons for buying in "brick and mortar" stores rather than online. Below are the top reasons why people shop offline and my advice to ecommerce owners on how to mimic he "real" store feel to boost your sales.

A.C. Nielson sites:

• "58% of the people polled shop in stores because they wanted to physically
evaluate the product before purchasing."
• "52% didn't want to wait for the product to ship."
• "43% didn't want to pay shipping and handling."
• "27% wanted to talk to a sales person in person, before purchasing."
• "23% thought they could find a better price in store."

Don’t Forget to Say Thank-You!Posted by: Dan G: Thursday, April 2nd, 2009

My wife and I recently bought a couch from a local furniture store. The salesman who got the sale, Steve, was the first to introduce himself to us. Occasionally he would pop in with a quick question about our status or a quick statement about what we were looking at while we were [...] Continue Reading

Mimic the Brick and Mortar Experience to Achieve Higher SalesPosted by: Exclusive Concepts Blog Team: Thursday, March 26th, 2009

According to a recent A.C. Nielson survey, shoppers have concrete reasons for buying in “brick and mortar” stores rather than online. Below are the top reasons why people shop offline and my advice to ecommerce owners on how to mimic the “real” store feel to boost your sales. A.C. Nielson sites: “58% of the people polled shop [...] Continue Reading

Why do people abandon shopping carts?Posted by: Exclusive Concepts Blog Team: Saturday, June 28th, 2008

Recently I followed up with a potential client and we were talking about the economy and how some people perceive it to be worse than it is. He mentioned the economy is cyclical and that at the end of the day we are still the strongest economy in the world. However, one thing he [...] Continue Reading

Find your ideal customers with SEO!Posted by: Exclusive Concepts Blog Team: Wednesday, June 18th, 2008

I recently went to a Moroccan restaurant and I really enjoyed the music. I tried to contact the manager through email to find out the genre of music and I never got a response. There was only one other option, hit up Google and Yahoo! I searched for “Morocco Music” “Casaba Lounge Songs” and “Middle East techno.” [...] Continue Reading

When is the right time?Posted by: Exclusive Concepts Blog Team: Saturday, March 29th, 2008

Seth Godin spoke about managing urgencies yesterday; this is relevant to personal and business life . All of us have big plans and medium sized plans. Whether it is to lose weight, opening the dusty Netflix envelopes on a Friday night or attend a webinar that could advance your online business towards success. We are [...] Continue Reading

BullhornPosted by: Herb: Friday, June 8th, 2007

Problem: To reinforce Bullhorn’s market leadership and brand identity by establishing the company as a market innovator. Solution: Exclusive Concepts Exclusive Concepts developed a robust, optimized website for Bullhorn, a staffing and recruiting software leader. The result: a true destination site designed to build community, generate traffic and sales leads, re-enforce the Bullhorn brand, and provide a dynamic [...] Continue Reading